If you have one of these Surface models, use this two-button shutdown process to make sure your device turns off completely: Surface Pro, Surface Pro 2, Surface Pro 3, Surface Pro 4 Press and hold down the power button until your Surface shuts down and restarts and you see the Windows logo screen (about 20 seconds), then release the power button.Īfter your Surface restarts, we recommend you get the latest updates for Surface and Windows to help make sure your device is performing its best. For more info, see Download drivers and firmware for Surface. Surface Studio (1st Gen), Surface Studio 2, Surface Studio 2+ Surface Go (all models), Surface Go 2 (all models), Surface Go 3 Surface Laptop (1st Gen), Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Laptop Go, Surface Laptop Go 2, Surface Laptop Studio, Surface Laptop SE Surface Pro (5th Gen), Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9 (all models), Surface Pro X, Surface Pro X (Wi-Fi) These instructions apply to the following Surface models: Note: This video is available in English only.
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